FAQ's
Lift Tickets
How much are your lift tickets?
We utilize dynamic pricing, so our lift tickets will be different prices based on what day you purchase tickets for and how far in advance you buy your tickets. Generally speaking, lift tickets will be cheaper on weekdays and more expensive at peak times, like weekends and holidays. See our calendar for pricing.
Do I need to purchase tickets, rentals, and/or lessons online in advance?
We strongly recommend purchasing everything in advance to reserve your spot. For weekends and holidays, we recommend purchasing tickets at least two weeks in advance. Lessons sell out regularly. If our online store says that we are sold out, we are also sold out in-person and will not sell any walk-ins.
Do I need a lift ticket if I stay on the bunny hill?
Yes! Although it is called a "lift" ticket, it is not specific to our chair lift. A lift ticket is an admission ticket for anyone who is going to be out on the snow, skiing or snowboarding. It will give you access to all of our lifts, including our conveyor belts, rope tow, handle tow, and chair lift. If you are planning to only ski/snowboard on the bunny/beginner hill, we do offer a beginner area ticket. This ticket will give you access to our two beginner areas, serviced by conveyor belts. Children 6 years old and younger can receive a free tot ticket, with the purchase of an adult ticket (redeemed at the ticket window upon arrival).
Is there a height or age requirement for skiing / snowboarding lift tickets?
Nope! Anyone is welcome to come skiing or snowboarding. If you are worried about purchasing rentals in your size, you can always call ahead to double check our inventory, and one of our rentals staff would be happy to assist you. If you have a little one, just starting out on skis, you may be interested in our Parent and Tot multi-week lesson program.
Is there a lift ticket for the beginner hill / bunny hill?
Yes! If you are planning to only ski/snowboard on the bunny/beginner hill, we offer a beginner area ticket. This ticket will give you access to our two beginner areas, serviced by conveyor belts. Beginner area tickets can be purchased here.
How do I reload my RFID card?
In our online store, select the day you would like to come skiing or snowboarding, and the quantities of each type of ticket you would like to purchase. Check the box to agree to the Terms & Conditions and select "Add to Cart." On the next page, under "My Order," select "Assign to RFID Pass." Then, enter the 6-digit code on the back of your RFID card and select "Assign RFID Passes."
General Mountain and Lodging Info
What are your hours?
During our regular winter operating hours, we are open the following times:
- Monday through Thursday 4:30-9:30pm
- Friday and Saturday 10am-9:30pm*
- Sunday 10am-8:30pm
Do you have a gift shop / pro shop?
Yes! We have a pro shop which sells Little Switzerland and other branded apparel, gloves & mittens, hats, snow pants, helmets, goggles, sunglasses, stickers, travel mugs, and other gift shop items.
Is my waiver from last year still valid this year?
Unfortunately, no. We update our waivers each year, so guests will need to sign a new waiver each season.
Are helmets required?
Helmets are not required, but they are strongly encouraged! If you need a helmet, they are included in our Ski and Snowboard rental packages, and we rent them out to guests for $7 per person per day. If you would like to purchase a helmet, we sell some in our pro shop!
I lost _____, can you look around for it?
Absolutely, we can help you with that! Please fill out some information here: Lost-and-Found. Please be specific, we find dozens of lone black gloves (for example). Please provide details like brand, size, color, markings like a child's name, and features that help us find your item.
What happens if Little Switzerland closes due to inclement weather?
If Little Switzerland closes due to inclement weather, all tickets, rentals, and lessons will either be transferred/rescheduled to another day, or we will refund everything. All guests will be notified through email, our website, and social media.
Is there somewhere I can keep my stuff while I'm out on the hill? Do you have lockers or cubbies for guests?
We encourage all guests to only arrive with what they need to ski/board and to leave everything else at home or in their car. We have a limited number of cubbies and lockers, reserved for guests renting equipment. Any unattended items found in our lodge will be moved to the cubbies in our rentals building.
Are dogs allowed in the chalet and restaurant?
Dogs are not allowed in the chalet and restaurant area. However, service dogs compliant with ADA's definition of "service animal" that are specifically trained to perform a task for the person with a disability are allowed. These include hearing dogs, guide dogs, seizure alert animals, and allergen alert animals. Please contact management upon arrival to approve.
Does Little Switzerland allow Sno-Bikes, Sno-Skates, or equivalent?
Little Switzerland allows traditional equipment, skis or snowboards with a metal edge. Sno-skates, hill foot traffic, and equivalent are not allowed for safety and insurance reasons. Sno-go bikes are allowed. Contact us to confirm your equipment will be allowed.
Do I need to sign the release for tickets, rentals, etc?
We do require a waiver for tickets, rentals, lessons, and season passes. You have the option for an additional fee to opt out of signing the release. Once finished signing the correct form, please call us at (262) 297-9621 to complete your order. Fees will be collected at time of redemption.
Season Passes
What is Season Pass Insurance?
Season pass insurance is an optional add-on for $10 per pass and covers the following unforeseen personal events:
- Injury or illness
- Loss of employment
- Call to active duty military service
- Pregnancy
- Relocation for a job out of the market
Season pass insurance offers a prorated credit for the portion of the season missed due to any of the covered reasons above. To be eligible, any of the reasons above must be valid for more than 30 consecutive days of the ski season.
Do Season Passes Include Bring-a-friend tickets?
SNO Pass holders have the benefit of unlimited bring-a-friend passes for 50% off ticket window prices, one per day.
Do you have any partner resort discounts for season pass holders?
Yes! If you have a Little Switzerland season pass, you can receive 50% of lift tickets at our sister hills Nordic Mountain in Wild Rose, Wisconsin, and Crystal Ridge in Franklin, Wisconsin. For unlimited lift access to our three resorts, buy a SNO Pass. To view all of our partner resort discounts, visit the link below:
Do season passes include rentals?
No, season passes do not include rentals. We sell a limited amount of seasonal rentals each year, and we offer daily rentals.
Can I add funds to my season pass?
Yes! Like a Little Switzerland gift card, pass holders can add funds to their season pass to be used on tickets and rentals, or in our proshop, cafe, and bar. Funds can be added to a pass at our ticket windows or online through your account. Keep in mind that pass holder funds can only be used at the hill from which the pass was purchased. (Ex: A Little Switzerland SNO pass holder can only use funds on their pass at Little Switzerland; they cannot be used at Nordic Mountain or The Rock Snowpark.)
Lesson/Snow School
Do you offer lessons for skiing or snowboarding?
Yes! We offer a variety of lessons, ranging from beginner group lessons to private/semi-private lessons to multi-week progressive lessons. Check out all of our lesson offerings under our 'Learn to Ski or Board' tab on the website.
Do you offer multi-week lessons?
Yes! We offer a variety of multi-week lessons for a variety of ages.
Does my lesson include rentals?
No, rentals can be added on for a separate fee of $30.
Can I take a lesson with another family member?
Yes, we do offer semi-private lessons where you can add on additional members to a private lesson.
What is terrain based learning?
Simply put, Terrain Based Learning makes learning to ski or snowboard easier and more fun. By using specifically shaped snow features to naturally control your speed and body position, Terrain Based Learning removes the traditional fears and anxieties associated with your first time sliding on snow, allowing you to focus purely on the fun! Using this technique, we’ve simplified the process of learning to ski or snowboard down to five simple steps. To begin your lesson head to the Flats, Station 1 then follow the instruction on the signage and feel free to ask one of our instructors in the red jackets if you need additional assistance.